Run more customers per engineer — without giving up isolation.
LoadGen turns multi-tenant operations into a single console — standardized roles, isolated sync, per-tenant reporting, and an audit trail that stays cleanly partitioned by customer.
MSP · Tenant Portfolio
Multi-tenant operations cockpit · 12 customers · 18 environments.
The Problem
MSP economics break when every tenant is bespoke.
Managed services scale on standardization, not heroics. The questions that actually matter — onboarding time, isolation guarantees, repeatable reporting — don’t come from yet another monitoring tool.
A new tenant means a new toolchain.
Every customer onboarded re-discovers how to set up monitoring, RBAC, sync, and reporting from scratch — your margin gets eaten by repeat work.
Cross-tenant leakage is one click away.
Without enforced isolation, a permission slip ships customer A’s data to customer B — and the contract you sold turns into the contract you defend.
Reporting is bespoke at every customer.
Quarterly reviews built by hand for every tenant. Different shapes, different metrics, different evidence — you spend more time formatting than improving.
How LoadGen solves this
Standardize · Monitor · Prove · Scale.
Four motions that compose into one operating model — apply it to tenant 1, tenant 12, and tenant 42 the same way.
Standardize
One operating model. Roles, sync collections, alerting profiles, monitoring scenarios — all templated and repeatable per tenant.
Monitor
Per-tenant dashboards with isolated checks, incident tracking, and SessionSight scopes. One operations console, many customer surfaces.
Prove
Auto-generated SLA evidence and tenant reports — no formatting, no last-minute scramble. Auditors and customers see the same trail.
Scale
Onboard the next customer with a template, not a project. Margins improve as the portfolio grows, not in spite of it.
Live · Tenant Portfolio
Twelve customers. One operations console.
The MSP cockpit pins every tenant in one rail, surfaces the active incidents portfolio-wide, and switches detail panels per customer without losing the global view.
Outcomes · before / after
Onboard the next tenant in hours. Run them at margin.
Drawn from MSPs that consolidated onto LoadGen as their multi-tenant operating model for one quarter.
Before
14 days
After
2 hrs
Before
4 / qtr
After
0
Before
12 h
After
40 min
Before
4
After
14
MSP → Platform
Five features. One operating model.
MSP isn’t a feature — it’s the way these five compose into a portfolio that scales without losing isolation.
- /security/roles— Standardize tenant roles
- /security/permissions— Granular node-level access
- /sync/collections— Per-customer push / pull
- /sessionsight/dashboard— Isolated UX analytics
- /uptime/checks— Multi-tenant availability
RBAC
7 built-in roles plus custom roles. Permission tree by category with HTTP method badges. Multi-role assignment, module toggles.
/features/rbac
Sync
GitOps for tenant collections — push/pull per customer repo. Compare-with-master before every merge.
/features/sync
SessionSight
Per-tenant heatmaps, journeys, and replay buckets — isolated by default, brandable per customer.
/products/sessionsight
Uptime
Independent availability checks and incident tracking for every customer environment.
/products/uptime
Alerting
Tenant-scoped escalation profiles — email, webhook, SMS, WhatsApp, Teams, Slack. The right channel pages the right team.
/features/alerting
Standardize once. Onboard the rest of your portfolio.
Bring your first three tenants onto the cockpit this week. Watch onboarding time collapse. Quote the next ten with confidence.
