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SLA Validation · /// Evidence

Prove SLA compliance with signed evidence — not screenshots.

LoadGen turns SLA validation into a measured engineering practice — scheduled tests, percentile metrics, signed evidence chains, and auditor-ready exports generated on the same cadence as your release cycle.

Testing › Results › SLA
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SLA Evidence · Auditor Console

Schedules · monitoring baselines · auditor-ready exports.

2026-Q2 · rolling 90d
Target
99.95%
availability
Achieved
99.92%
90 d window
Breaches
1
last 30 d
Tenant
Tier-1
Acme
SLA targets
Within budget
Availability
target 99.95%
99.92%
P95 latency
target 800ms
720ms
Error rate
target 0.5%
0.42%
Evidence chain last 5 runs
prod-api · stress-v3
2026-04-26 02:00 UTC
720msPass
prod-api · stress-v3
2026-04-25 02:00 UTC
690msPass
prod-api · spike-v1
2026-04-22 14:11 UTC
1820msFail
prod-api · stress-v3
2026-04-22 02:00 UTC
740msPass
prod-api · stress-v3
2026-04-19 02:00 UTC
760msWarn
Signed evidence package · 4 / 5 runs verified auditor-ready · PDF
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The Problem

An SLA without evidence is a marketing line.

The questions a compliance officer or auditor asks the morning of the review aren’t answered by a wiki page. They’re answered by a signed log of what was measured, when, and how it compared against the contract.

Auditors don’t accept screenshots.

A Grafana panel saved as a PNG isn’t evidence. Without scheduled tests and a signed result trail, your SLA is a verbal claim.

Mean values hide the breach.

A 250 ms average is irrelevant when the 95th percentile is 1.8 s. Mean-based SLAs reassure you while users wait.

Quarterly compliance is a fire drill.

When the evidence pack is built the week of the audit, half the questions get answered "we’ll get back to you" — and the other half quietly slip.

How LoadGen solves this

Define · Run · Measure · Prove.

Four motions running on cron — not a quarterly fire drill. Every run extends the evidence chain; every export pack is auditor-ready by default.

Define

Encode the contract — availability target, P95 latency budget, error-rate ceiling. Per tenant, per environment, per quarter.

Run

Cron-scheduled tests across peak, off-peak, and maintenance windows. UTC semantics. On-demand triggers when the auditor calls.

Measure

P90 / P95 / P99 percentiles, not means. Trend across the last five runs. Drill from KPI summary to per-step measurement.

Prove

Evidence chain auto-signs every run. Quarterly export packs are generated on schedule — no week-of-audit scramble.

Live · Auditor Console

Every contract. Every measurement. One signed trail.

The SLA cockpit pins the contract, lists the targets, runs the gate per target, and chains every run into a signed evidence row. Export to auditor-ready PDF in one click.

Per-contract gate
Availability · P95 latency · Error-rate — pass / fail per row, with the actual number rendered next to the target.
Percentile-first
P90 / P95 / P99 are the SLA metrics — means are decoration. Trend overlay across the last 5 runs.
Signed evidence chain
Every scheduled test writes an immutable row — auditors can verify the chain end to end.
Auditor-ready export
Generate the quarterly evidence pack on schedule. Approved exports live with the contract, not in a dashboard.

Outcomes · before / after

Audit-ready every Monday. Not just the morning of the review.

Drawn from teams that adopted scheduled testing + auto-signed evidence packs as their default SLA practice for one quarter.

Time to assemble audit pack

Before

5 days

After

4 hrs

−93 %
SLA breaches caught proactively

Before

1 in 5

After

5 in 5

+400 %
Evidence-pack questions answered

Before

60 %

After

99 %

+39 pt
Engineering hours per audit

Before

64 h

After

6 h

−91 %

Make every SLA a measurement, not a marketing line.

Schedule your first contract this week. Watch the evidence chain build. Walk into the next audit with the answer already exported.

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